| You've just purchased new luggage for your | | | | purchase, no matter what the damage is or who has |
| vacation. It came with a warranty. What exactly | | | | caused the problem. Thereafter, a limited lifetime |
| does that mean? | | | | warranty will cover all manufacturing defects in |
| Do warranties vary from state to state? Does the | | | | material and workmanship for the life of the product. |
| place of purchase have any effect on the warranty? | | | | Briggs and Riley luggage is another brand with a |
| Will they do the warranty repairs? | | | | generous no-holds-barred warranty. If their luggage is |
| It is, of course, important to read the warranty. | | | | ever damaged they will fix it free of charge. You are |
| They differ from manufacturer to manufacturer and | | | | not required to make an insurance claim or a claim |
| have different meanings for different products. Save | | | | against the common carrier such as the airline or |
| your receipt and product tags along with your proof | | | | cruise line. The luggage has to be returned to them |
| of purchase. Many people find it helpful to save the | | | | for the repair. |
| carton also, in case the luggage has to be sent to a | | | | Tumi luggage has a different warranty on the zipper, |
| repair facility or back to the manufacturer for repair. | | | | fabric and bindings. This is warranted for five years. |
| Most of the warranties do not cover ordinary wear | | | | All other components are warranted for the life of |
| and tear or damage by a common carrier such as the | | | | the bag as long as it is with the original owner. They |
| airlines or cruise ships. Many also have disclaimers | | | | do, however, charge a processing fee which covers |
| against abuse or mishandling. Additionally, all external | | | | costs and return shipping. This fee is waived during |
| parts are vulnerable to damage on any luggage. | | | | the first year of purchase. |
| Leather, moving parts and wheels for example will | | | | Some warranty repairs are done at the place of |
| show wear with ordinary use and may need to be | | | | purchase, while others must be sent back to the |
| refurbished or replaced. This will not always be | | | | company. Always ask before making your purchase. |
| covered by the warranty. Many airlines and cruise | | | | Claims to a common carrier such as an airline |
| lines also have disclaimers against claims for external | | | | generally have to be made within 24 hours. It's |
| parts. They may not pay for wheels or handles that | | | | usually a good idea to look over your luggage when |
| need to be repaired or replaced. | | | | you receive it to be sure there is no damage. |
| There are very generous warranties attached to | | | | Most of the popular brands of luggage are made to |
| some premium brands of luggage. Mosaic Travel Gear | | | | withstand the rigors of travel. Just be sure to factor |
| has a "peace of mind warranty." They offer free | | | | in the written warranty when making your purchase. |
| repair or replacement for the first three years of | | | | Now you can start packing! |