| You've just purchased new luggage for your | | | | Thereafter, a limited lifetime warranty will |
| vacation. It came with a warranty. What | | | | cover all manufacturing defects in material |
| exactly does that mean? | | | | and workmanship for the life of the product. |
| | | | |
| Do warranties vary from state to state? Does | | | | Briggs and Riley luggage is another brand |
| the place of purchase have any effect on the | | | | with a generous no-holds-barred warranty. If |
| warranty? Will they do the warranty repairs? | | | | their luggage is ever damaged they will fix |
| | | | it free of charge. You are not required to |
| It is, of course, important to read the | | | | make an insurance claim or a claim against |
| warranty. They differ from manufacturer to | | | | the common carrier such as the airline or |
| manufacturer and have different meanings for | | | | cruise line. The luggage has to be returned |
| different products. Save your receipt and | | | | to them for the repair. |
| product tags along with your proof of | | | | |
| purchase. Many people find it helpful to save | | | | Tumi luggage has a different warranty on the |
| the carton also, in case the luggage has to | | | | zipper, fabric and bindings. This is |
| be sent to a repair facility or back to the | | | | warranted for five years. All other |
| manufacturer for repair. Most of the | | | | components are warranted for the life of the |
| warranties do not cover ordinary wear and | | | | bag as long as it is with the original owner. |
| tear or damage by a common carrier such as | | | | They do, however, charge a processing fee |
| the airlines or cruise ships. Many also have | | | | which covers costs and return shipping. This |
| disclaimers against abuse or mishandling. | | | | fee is waived during the first year of |
| Additionally, all external parts are | | | | purchase. |
| vulnerable to damage on any luggage. Leather, | | | | |
| moving parts and wheels for example will show | | | | Some warranty repairs are done at the place |
| wear with ordinary use and may need to be | | | | of purchase, while others must be sent back |
| refurbished or replaced. This will not always | | | | to the company. Always ask before making your |
| be covered by the warranty. Many airlines and | | | | purchase. Claims to a common carrier such as |
| cruise lines also have disclaimers against | | | | an airline generally have to be made within |
| claims for external parts. They may not pay | | | | 24 hours. It's usually a good idea to look |
| for wheels or handles that need to be | | | | over your luggage when you receive it to be |
| repaired or replaced. | | | | sure there is no damage. |
| | | | |
| There are very generous warranties attached | | | | Most of the popular brands of luggage are |
| to some premium brands of luggage. Mosaic | | | | made to withstand the rigors of travel. Just |
| Travel Gear has a "peace of mind warranty." | | | | be sure to factor in the written warranty |
| They offer free repair or replacement for the | | | | when making your purchase. Now you can start |
| first three years of purchase, no matter what | | | | packing! |
| the damage is or who has caused the problem. | | | | |